Returns & Exchanges
At Honeybalm, we want you to glow with confidence. If you are not completely satisfied with your purchase, you can return your products within 30 days of receipt for a full refund or exchange.
Initiate Your Request
Log into your Honeybalm account and visit the order history section to select the items you wish to return and receive a return authorization number.
Pack Your Products
Carefully place the items in their original packaging, ensuring the seals are intact for a valid return, and include your printed return authorization form.
Ship It Back
Affix the prepaid shipping label provided via email to your package and drop it off at any authorized carrier location.
Receive Your Refund
Once our quality team inspects the returned items, we will process your refund or ship your exchange within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing